alphadoc develops high-quality, cost-effective user information for ICT companies and departments. Our innovative solutions enhance your products and services and increase customer satisfaction, while reducing help desk and other support costs.
We provide services to ICT companies and departments in the following areas:
- User Information design and development
We design and develop user guides for online and print using modular authoring techniques and single-sourcing technology.
- Standards, Processes, Policies and Procedures
This includes policies and procedures for the pharmaceutical industry and processes for the air traffic control sector.
- Online Help and Documentation
Your software or web application will benefit from effective online help and documentation in HTML Help format.
- Technical Marketing
As well as authoring user documentation, we can develop technical marketing information for your products.
Where an on-site presence is required, our consultants can work closely with your team and add value beyond your expectations.
If you prefer us to develop your documents off-site, this can be done in our offices, with visits to your premises as required.
Contact us to find out how we can help you.